Careers

We are changing the way companies interact and
engage with their customers

We combine the latest technology with data science to understand
customer motivation and predict behavior.
View Open Opportunities

“I’m committed to building the best working environment that fosters personal growth, team work and rewards success.” – Jerry Jao, CEO

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Dan Feldman / Data Scientist

“At Retention Science we get to work on real problems with large amounts of customer data. We get to build models from scratch and scale them from a prototype or a concept”.

Kelly

Kelly Weiss / Marketing Director

“I love working with passionate and talented people in a fun company culture that acknowledges and rewards success”.

Eric

Eric Sue / Engineer

“Working here is very rewarding. The engineering team is talented and passionate, and we strive to keep our work both challenging and impactful”.

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Scott Schnaars / VP Sales

“Joining Retention Science gave me an opportunity to work with a brilliant team, in a market that will be enormous, with a product our customers love”.

Join the Retention Science family

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RSTeamMain

A career at Retention Science is more than a job – it’s an experience and a journey in which each person takes on and contributes to creating a culture that all of us believe in. We welcome those who want to challenge themselves, work hard and succeed to join our growing family.

 

View our open positions below:

Data Scientist

Data Scientist – Machine Learning

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

We are looking for a Data Scientist with solid machine learning background to work with our engineering team to architect our big data infrastructure. You will have significant input into the team’s architectural approach and execution. We are looking for a hands-on coder who enjoys implementing algorithms as much as designing and fine-tuning them.

Responsibilities

  • Design scalable predictive models with large number of features
  • Be responsible for the entire machine learning implementation process: model design, feature planning, system infrastructure, production setup and monitoring, and release management
  • Use machine learning techniques optimized for distributed computing environments

 

Qualifications

  • Prefer Ph.D. (will consider B.S. or M.S. in Computer Science or related field)
  • Advanced knowledge of predictive analytics / statistical modeling / machine learning such as regression analysis, predictive models, Bayesian classification, collaborative filtering, decision trees, and clustering problems applied to large data sets
  • Expert in at least one of: Ruby, Python, Java, C++
  • Good understanding of web technologies and Unix / Linux
  • Full-time commitment

 

Desired Skills

  • Familiarity with distributed systems and methodologies: Hadoop, MapReduce,  Cascading, Hive, Pig
  • Experience with NoSQL / graph databases: Neo4J, MongoDB, Riak, Cassandra
  • Experience with cloud technologies: AWS, Rackspace

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Data Scientist Intern

Data Scientist Intern

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

We are looking for a Data Scientist Intern with experience in machine learning, distributed computing to work with our expert engineering team to architect our big data infrastructure. You will have a great learning opportunity in data architectural approach and execution. We are looking for a hands-on coder who enjoys implementing algorithms as much as designing and fine-tuning them.

Responsibilities

  • Design scalable predictive models with large number of features
  • Hold a stake in the entire machine learning implementation process: model design, feature planning, system infrastructure, production setup and monitoring, and release management
  • Use machine learning techniques optimized for distributed computing environments

 

Qualifications

  • Basic knowledge of predictive analytics/statistical modeling/machine learning such as regression analysis, predictive models, Bayesian classification, collaborative filtering, decision trees, clustering problems applied to large data sets
  • Expert in at least one of: Ruby, Python, Java, C++
  • Good understanding of web technologies and Unix / Linux

 

Desired Skills

  • Some familiarity with distributed systems and methodologies: Hadoop, MapReduce,  Cascading, Hive, Pig
  • Some experience with NoSQL / graph databases: Neo4J, MongoDB, Riak, Cassandra
  • Some experience with cloud technologies: AWS, Rackspace

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Ruby on Rails Engineer

Ruby on Rails Engineer

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

We are looking for an experienced Ruby on Rails engineer who is passionate about writing clean, well-tested code, working well with little management (self-sufficient), and want to make a huge impact in a fast-pace and cutting edge start-up environment. You will have great exposure to all aspects of the business in addition to having meaningful responsibilities and product development experience. Your code and contribution will make an impact in our team and you will have the opportunity to learn tremendously from our team of very experienced engineers.

Qualifications

  • 3 to 5 years with Ruby on Rails
  • Javascript / JQuery expert
  • Strong grasp of the full stack of web technologies
  • Experience integrating social APIs (Facebook, Twitter, etc)
  • Experience creating robust APIs
  • Worked with cloud technologies (AWS, Rackspace, etc)
  • Git, Capistrano, rspec, cucumber
  • Startup work experience a major plus!
  • Will consider telecommuters

 

Desired Skills

  • Familiarity with distributed systems and methodologies: Hadoop, MapReduce, Cascading, Hive, Pig
  • Experience with NoSQL / graph databases: Neo4J, MongoDB, Riak, Cassandra
  • Experience with cloud technologies: AWS, Rackspace

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Product Manager

Product Manager

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

We are looking for a Product Manager with solid product design & implementation experience.

Responsibilities

  • Create wireframes, user flows, use cases, UIs, etc for member dashboard, from concept to production
  • Find simple, elegant solutions for complex usability challenges
  • Ensure product designs meet usability objectives and user requirements
  • Design mock-ups and graphics for websites, e-mail newsletters, and other marketing projects

 

Qualifications

  • Minimum of 3+ years of product management experience preferred
  • Process-oriented and ability to work independently as well as in collaboration with other visual designers
  • Adept in HTML, CSS, JavaScript
  • Proficiency with Adobe Creative Suite of design software
  • Thorough understanding of user interface design for social applications or rich Internet experiences
  • Extremely attentive to details (pixel perfect!)
  • Efficiency to work on multiple concurrent projects
  • Solid understanding of Web Usability guidelines

 

Desired Skills

  • Ability to plan and execute A/B tests to optimize conversion
  • Process-oriented and ability to work independently as well as in collaboration with other visual designers
  • Adept in HTML, CSS, JavaScript
  • eCommerce and/or social media background
  • Proven ability to work with cross-functional teams and have been a part of successful new product launches
  • Ability to use Photoshop with your eyes closed
  • Expert in CSS3

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Sales Executive

Sales Executive

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

Are you a​n accomplished​ ​solution sales person? Are you passionate about marketing technologies? Want to be an integral part of building one of CRM’s “Top 10-Big Data Company”, who Fox News has called the ‘Most Promising Company in LA’ and who Fast Company has called an ‘Innovation Agent’.   You’ll work with major global brands across a wide-range of industry verticals: Retail, Finance, Travel & Sports Media, to name just a few. We’re looking for people with high-energy, creativity, drive, and the ability to communicate persuasively within all levels of an organization, including and especially the C-suite.   Our Sales Executives actively create and manage the entire sales process, including: prospecting, qualifying, developing relationships, building business cases, negotiating contracts, and closing sales. The ideal candidate will have a proven track record for developing and closing new business, especially with CMO’s, experience working in a complex, process-oriented sales environment, and the ability to be both strategic and transactional. You must be a team player with a sense of a humor and a competitive streak.

Responsibilities

  • Actively builds and manages a strong pipeline to generate new opportunities.
  • Conducts conference calls, web-based briefings, and in-person meetings to qualify opportunities and to communicate the value of the Retention Science platform.
  • Actively and accurately updates and maintains Salesforce.com for all accounts and prospects.
  • Consistently meets and exceeds quarterly sales quotas.

 

Qualifications

  • SaaS experience is vital.
  • Previous experience selling marketing and engagement solutions or big data systems.
  • Experience selling a new product/service resulting in the generation of significant revenue.
  • Person must be evangelical.
  • Strong technical appreciation.

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Sales Development Representative

Sales Development Representative – Aspiring Sales Leaders Apply Here!

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

Are you looking for a once-in-a-lifetime opportunity to join the sales team at the ground floor of one of the hottest tech start-ups in Silicon Beach? By joining the team at Retention Science you will be joining one of the most talented teams in the LA Area surrounded by the best investors and advisory board in the area. We are looking for someone motivated to build a sales career and uncover revenue-generating opportunities for Retention Science. If you’re a natural-born prospector looking for your next big thing, look no further. Retention Science wants to hire fast-thinking, goal-oriented, lead-generators for our sales team. You will be a valuable part of the team supporting all levels of the sales organization by finding new revenue opportunities that add to the total pipeline. Candidates for this position must be highly motivated, tenacious, rhino skinned, and self- starters. If you are interested in being a part of something extraordinary and like working along side of people who are smart, organized, thorough, and take pride in initiating long-term relationships with future customers, then Retention Science is for you.

Responsibilities

  • Generate new business opportunities to drive revenue for Retention Science
  • Work closely with the US sales team to develop targeted lists, call strategies, and messaging to drive opportunities for new business
  • Create, prioritize, and qualify strategic target account lists
  • Research and build new and existing accounts (i.e. adding contacts, sending regular emails, strategic appointment setting)
  • Conduct high level conversations with Senior Executives
  • Evangelize the importance of retention marketing to help companies grow existing customer spend and reduce churn
  • Achieve or exceed monthly quotas of Qualified Opportunities and Closed Business

 

Qualifications

  • 4-year college degree
  • Prior sales or lead qualification experience is a plus but not necessary
  • Email marketing experience a huge bonus
  • Passion for technology
  • High energy and positive attitude
  • Excellent written/verbal communication skills
  • Strong problem solving skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Highly motivated, driven and self-starting individual
  • Ability to work in a fast paced, team environment
  • Ability to understand customer requirements and identify business challenges for Retention Science to solve
  • Good time management with strong organizational skills

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

Lead Devops Engineer

Lead Devops Engineer

Santa Monica, California, United States

Company Description

Based in sunny Santa Monica, Retention Science is the global leader in Retention Marketing. We analyze sales, behavioral, demographic and custom data to profile and predict customer behavior. Our automated platform delivers targeted multi-channel marketing campaigns that increase customer spending and advocacy.   Retention Science powers marketing campaigns for Target, Neiman Marcus, Vitamin Shoppe, and has been featured in Forbes, Wall Street Journal, and CNN.

Job Description

As our lead DevOps Engineer, you will ensure that all Retention Science services run smoothly and scale. You will own all of Retention Science’s production systems. You will work closely with all engineering and data science teams to ensure that our system scales as new features are deployed and ensure that security and reliability are never compromised. Primary responsibilities include ensuring stable development, staging, QA, and production environments, and implementing infrastructure improvements. This entails developing, installing, configuring, maintaining, supporting, and optimizing open source and custom-built software. Initiatives will include continuous integration, automated deployment, application reliability, disaster recovery, and cloud management.

Responsibilities

  • Deploy and maintain virtualized infrastructures (servers, networks, firewalls) built on AWS
  • Develop (and automate) standard operating procedures around common failure scenarios (e.g. scripted/automated rollback, failovers, escalation procedures)
  • Member of on-call rotation backed by all our engineering teams, troubleshooting production issues, and managing escalations
  • Document system configuration and operational processes

 

Required Skills/Experience

  • Strong command of shell scripting with Ruby, Python, Bash, Perl, and other scripting languages
  • Amazing AWS chops (SQS, SES, EC2, EMR, S3, Kinesis, Redshift, ELB, CloudFront, VPC)
  • Experience configuring and maintaining distributed Big Data systems (e.g. Hadoop, Spark, Hive, Elasticsearch)
  • Database / data-warehouse administration (e.g. MySQL, replication, Redshift, Hive, MongoDB, NoSQL)
  • Distributed queuing technologies (e.g. Kafka, Kestrel, RabbitMQ)
  • System automation tools (e.g. Chef, Puppet)
  • Build / release utilities, continuous integration and automated deployments (Git, Jenkins, Nexus)
  • Logging / monitoring tools to ensure SLA (e.g. Monit, Nagios, NewRelic, Splunk, Flume, Logstash)
  • Solid understanding of security principles and best practices

 

About You

  • You have 5+ years of experience in a web-based software development or operations-related position. (You understand the perils and pains of dealing with a production system.)
  • You know Linux better than everyone else.
  • You have managed a load-balanced, elastic, high availability (24x7x365) SaaS infrastructure.
  • You have worked with some framework (Rails, Django, Spring, Play, etc) and are not afraid of new ones.
  • You are confident in the health of your systems because you collect the right data.
  • You set up monitoring to let you know before things fall apart.
  • Every change you make to a machine — virtual or otherwise — is managed via a program that is repeatable and testable.
  • Your excellent troubleshooting skills get you to the root cause of an issue quickly.
  • You recognize how to balance cost with reliability, immediately and long-term as you scale.

 

Additional Information

We are a close-knit family who drink a little too much coffee, work late nights and brainstorm creative new ways to improve our solutions. Join us if you are interested in working in a dynamic and exciting start-up environment, being part of a world-class team, receiving individual and company performance bonuses, and indulging in free snacks, drinks, and food!

How To Apply

Please send your resume and cover letter to careers@retentionscience.com and tell us a little bit about yourself. We are interested in learning why you would like to join Retention Science and what relevant experiences you have held that will make you a suitable candidate.

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Company Lunches

2026

Cups Of Coffee

12

Office Skateboards

380053

Lines Of Code