Customer Data Analytics

win-Back

Lifecycle Marketing Pt 3: How to Win Back Your Churned Customers

  |   Customer Churn, Customer Data Analytics, Customer Lifecycle Marketing, Predictive Analytics, Retention Marketing   |   No comment

We’ve previously covered the Welcome Series and Activation Series campaigns;  as the next part of our lifecycle marketing series, we now look at the Win-Back Series.   The Win-Back Series focuses on the inactive stage of the customer lifecycle, with the goal to convert churned or about-to-churn...

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e-commerce

11 ways Retention Science keep your customers spending

  |   Customer Data Analytics, Customer Retention, eCommerce Technology, Predictive Analytics, Retention Marketing   |   No comment

More online businesses are seeing proof that adding predictive analytics to customer data increases customer spending, and with good reason - according to a study by the Aberdeen Group, predictive analytics users experience nearly 2 times the lift from marketing campaigns compared to those...

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ShopOrg

The Marketer’s Guide to the Shop.org 2014 Summit

  |   Customer Data Analytics, Customer Retention, eCommerce, Events, Predictive Analytics, Trade Shows   |   No comment

We recently discussed the importance of trade shows, and for marketers in eCommerce and digital retail, the upcoming Shop.org 2014 Summit is on the must-attend list. Geared specifically for digital and multichannel retailers, Shop.org offers workshops, lectures, and roundtable discussions to equip marketers with the...

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tech analytics

The Importance of Customer Analytics and Why It’s Important to Customer Retention

  |   Customer Data Analytics, Retention Marketing   |   No comment

Had enough of customer analytics? Definitely not. Companies have spent tons of money doing market research, but with technology that constantly changes consumer behavior and research methods, you should keep up with the pace.   Marketers have long been aware of the importance of consumer orientation, for...

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